Reviews

Cindy and the Mountain View Group are outstanding. Clear, concise, compassionate, and they really went the extra mile especially in... read moreCindy and the Mountain View Group are outstanding. Clear, concise, compassionate, and they really went the extra mile especially in consideration of the fact that my father passed in the middle of a global pandemic. I can't recommend them enough! read less

it is never a good time for the passing of a loved one no matter how old or how young... read moreit is never a good time for the passing of a loved one no matter how old or how young or what the reason is but i will tell you that having the right funeral assistant and the right facility to take over when your loved one has passed is one of the most important steps and decision to make. My husband of 43 years passed away in February 2021, and i chose MOUNTAIN VIEW CREMATION & FUNERAL CARE In Arden North Carolina service to take care of my loved one. I was so blessed to have a wonderful person like Cindy Faulkner who answered the phone (no automated dummy's) and real live human that answered the phone. that one phone call was all I needed to make, I gave her all the specifics over the phone from there she took care of everything. This was a Military Funeral set up by Cindy Faulkner at the funeral home, every thing was handled in perfect timing, with such respect and loving care for me, my children and family. I can't thank them enough for the time the constant keeping in contact with me to be sure everything was exactly what and how I wanted it. I give MOUNTAIN VIEW CREMATION AND FUNERAL CARE the biggest 5 Star rating there is! THANK YOU MOUNTAIN VIEW CREMATION AND THANK YOU CINDY FAULKNER. GOD BLESS YOU. read less

Cindy and the entire staff have been a blessing during this time with Dad. Very respectful and helpful in everything.... read moreCindy and the entire staff have been a blessing during this time with Dad. Very respectful and helpful in everything. We can't thank them enough for all they have helped with and how they handled my Daddys remains for us. read less

Cindy was very caring and helpful at a most difficult time. She answered all my questions and concerns honestly.... read moreCindy was very caring and helpful at a most difficult time. She answered all my questions and concerns honestly. She gave me her cell number and told me I could contact her anytime. read less

We were so pleased with the service we recieved with Mountian View and especially with the help we got... read moreWe were so pleased with the service we recieved with Mountian View and especially with the help we got from Cindy. She was so kind and considerate when it came time for us to do arrangements for our sister in law. Cindy was very professional and knowledgeable and at the same time compassionate when helping us with the loss of our love one. I would recommend these folks to anyone who is needing assistance when they lose a loved one read less

Everyone at Mountain View are professional and caring. I mostly dealt with Cindy Faulkner and she couldn't have been more... read moreEveryone at Mountain View are professional and caring. I mostly dealt with Cindy Faulkner and she couldn't have been more helpful. Always answered every question and email promptly and knowledgeably. At a sad and difficult time, Mountain View is there to guide you through. read less

My mom died unexpectedly, and my husband and I were new to the area. We found Mountain View online while... read moreMy mom died unexpectedly, and my husband and I were new to the area. We found Mountain View online while still in the hospital after my mom’s passing. This place is great—couldn’t have asked for more professional and authentically nice people. Cindy Faulkner helped us, and she’s great. I had an excellent experience, and the price for the entire service was very reasonable. I highly recommend this place. read less

I had contacted Mountain View, just for enquiries about their services and rates. I did not make a commitment. I... read moreI had contacted Mountain View, just for enquiries about their services and rates. I did not make a commitment. I had spoken with a Cindy Faulkner, who was so good with my questions!
My Dad had gone to Hospice for a short stay. A few days. Home by Christmas.
My father passed, unexpectedly the next day! We were not prepared. We did not know who to turn to.
The Hospice staff needed to know who was coming to get him, transport him.😢 So I called Mountain View..Great staff! Cindy Faulkner answered the phone again, (thank god! And she remembered me! She was on top Of it! She took over everything and took all my info over the phone, and was so helpful and so pleasant to deal with. Bless this woman!
Mountain View have very good prices. And they did not try and sell us more than we needed. Cindy even helped my mother with making hard decisions.
Mountain View will definitely be recommended from this family. read less

I worked with Cindy Faulkner at Mountain View to handle my brother's arrangements. She was kind and compassionate. I... read moreI worked with Cindy Faulkner at Mountain View to handle my brother's arrangements. She was kind and compassionate. I so appreciate her assistance in making this difficult time easier. I would strongly recommend her services. Thank you Cindy & Mountain View. read less

I don't think I could ever express into words how Cindy helped me through one of the hardest times of... read moreI don't think I could ever express into words how Cindy helped me through one of the hardest times of my life. My mother transitioned at 56 so unexpectedly bc of an accident during surgery. I called many different places to find where I felt the most positive energy from a person I wouldn't meet til after the process was done bc I live out of town. Almost immediately I knew this is where I needed to be and where my mother's remains needed to be. I was completely right and couldn't have asked for anyone better to be on the other side of the phone Everytime I needed answers. She definitely made it easier when life was being so hard. We meet and she's just as delightful in person. Thank you for helping me and taking care of my mother also. Double duty and amazing at it. read less

Cindy was very helpful & compassionate during such an emotional time. Mountain View's services were efficient & performed seamlessly, which... read moreCindy was very helpful & compassionate during such an emotional time. Mountain View's services were efficient & performed seamlessly, which alleviated stress during an extremely difficult time. I would highly recommend their services to any family. read less

When my mother passed away suddenly, a family member referred me to Cindy at Mountain View. What kind and compassionate... read moreWhen my mother passed away suddenly, a family member referred me to Cindy at Mountain View. What kind and compassionate people! I had never dealt with the final preparations for anyone before, and Cindy gently guided me through the process. I am grateful that I found them and happy to highly recommend their services if you are in need of them. read less

With the unexpected death of our daughter, and being from out of town, Cindy went above and beyond! She... read moreWith the unexpected death of our daughter, and being from out of town, Cindy went above and beyond! She had such compassion and guided us every step of the way. Not knowing the area, God led us to Mountain View and Cindy. We are so grateful for everything. Highly recommend! read less